We want every VIC product to feel essential to your routine. If something isn’t quite right, you may request a return or exchange within 30 days of delivery. For hygiene reasons, opened or used cloths cannot be returned, but we’re always here to help resolve any concerns with care.

Orders are processed with care and typically ship within 1–3 business days. Once your package is on its way, you’ll receive tracking details for complete clarity. We ship domestically and internationally, with delivery times varying by destination.